Privacy Policy.
This policy explains how High Peak Vehicles Auction LLC collects, uses, stores, and protects information submitted through our website, buyer accounts, bidding activity, contact forms, documents, payment coordination, and customer support communications.
Clear handling of buyer and transaction information.
High Peak Vehicles Auction LLC collects only the information reasonably needed to operate an online vehicle auction service, verify buyer activity, prepare invoices and paperwork, communicate with users, and support vehicle pickup or delivery.
By accessing the website, creating an account, submitting a bid, requesting Buy Now, contacting our office, or uploading documents, you acknowledge the practices described in this Privacy Policy.
We may update this page periodically to reflect operational, legal, security, or regulatory changes. The most current version will always be posted on this website.
Information we may collect
Depending on how you use the platform, we may collect information needed to provide auction services and buyer support.
- Full name, email address, phone number, mailing address, and account login details.
- Bid records, Buy Now requests, invoices, agreements, payment status, and dashboard activity.
- Identity or buyer documents submitted for verification, title processing, or transaction compliance.
- Vehicle inquiries, support messages, call notes, email communications, and contact form submissions.
- Website usage data such as browser type, device information, IP address, approximate location, pages viewed, and session activity.
How we use information
Information is used for legitimate business purposes connected to our online vehicle auction operations.
- To create and administer buyer accounts.
- To process bids, purchase requests, invoices, agreements, and auction results.
- To communicate about vehicles, documents, payment instructions, pickup, delivery, and customer support.
- To improve platform functionality, monitor performance, prevent fraud, and protect website security.
- To comply with legal, tax, regulatory, business record, and transaction documentation requirements.
Buyer documents and transaction records
Some purchases may require identity confirmation, signed agreements, invoices, title paperwork, address details, or other transaction records. These records are used to verify the buyer, complete the purchase file, coordinate vehicle release, and support legal documentation.
Cookies and website analytics
We may use cookies and similar technologies to keep the website functional, remember preferences, improve performance, support login sessions, measure general traffic, and protect against misuse.
You may control cookies through your browser settings. Disabling cookies may affect login, dashboard access, bidding forms, search functionality, and other site features.
Data protection and security
We use reasonable administrative, technical, and organizational safeguards designed to reduce unauthorized access, misuse, alteration, loss, or disclosure of personal information.
No online system can be guaranteed completely secure. Users are responsible for protecting their account password and notifying us promptly if they believe their account or information has been accessed without authorization.
Information sharing
High Peak Vehicles Auction LLC does not sell, rent, or trade personal information. Information may be shared only when reasonably necessary to operate the auction process or when required by law.
- With service providers assisting with website hosting, email delivery, payment coordination, documents, customer support, or transport communication.
- With legal, regulatory, tax, or law enforcement authorities where required by lawful request or applicable obligation.
- With transaction-related parties when necessary to complete paperwork, pickup, delivery, or vehicle release.
Your choices and access requests
You may request to update, correct, or review account information we maintain about you. You may also request removal from non-essential communications where available.
Some information must be retained for completed transactions, legal compliance, fraud prevention, dispute handling, accounting records, or internal business records.
Contact regarding this policy
Privacy-related requests should be submitted in writing so our office can verify the request and respond appropriately.
This Privacy Policy is intended to explain our platform practices in clear language. It does not replace any separate purchase agreement, invoice terms, buyer rules, or legally required disclosures that may apply to a specific transaction.